For international shipping, DHL offers affordable insurance for 1.00 per hundred dollars of the value of the product. If you live in a country that requires you to pay hefty customs fees. You can chose to ship and insure the item for a lesser value, through a third party such as Paypal, and must agree that I am liable for the total you chose to insure only. DHL has a good reputation for not losing shipments so I don’t discourage this for certain countries such as the UK. In this case we will set up a free shipping for your item, while agreeing to calculate a separate shipping externally.
When using USPS for domestic shipments, Route insurance offers coverage for products of a value up to 300.00. Route insurance appears as an option at checkout.
Shipping is generally 3-5 days within the US, and on average 4-7 internationally, not including the customs processing which is different for each country.
Returns are accepted within 15 days in unused condition (custom made pieces, or resized items are excluded, and will not be refunded or exchanged)
Some exceptions May be made for loyal customers or if an agreeable resolution can be made. Shipping back and further adjustments (if approved) must be paid for by the customer, as well as the cost to alter/resize the item unless in the rare occasion that I have made a mistake in the sizing in which case I will resolve promptly of course.
All of that said, I will do my best to make everyone happy, always.